You may return most new, unopened items within 30 days of delivery for a full refund of merchandise returned. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Otherwise, the buyer will pay for return shipping.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please the Contact Us link with your order number and details about the product you would like to return. If you send us your item without first contacting us and approving the return, there is a possibility that your item may not be eligible for a refund.
Our address for returns is:
321 McHenry Ave.
Modesto, CA 95354
When you send in your package, please also send it with your printed order invoice.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear at checkout when selecting your preferred shipping option.